Skip to main content
All CollectionsTroubleshooting guides and FAQsConnectivity issues
When a SIM suddenly drops offline, what can we do besides restarting the device?
When a SIM suddenly drops offline, what can we do besides restarting the device?

Having Fallback strategies ensures higher uptime

Jonas Nielsen avatar
Written by Jonas Nielsen
Updated over 2 months ago

Environment

  • SIM

  • Onomondo Platform

Question

When a SIM suddenly drops offline, what can we do besides restarting the device?

Answer

Have a connectivity recovery mode enabled.

This can be done through:

  • Implementing a Recovery Trigger

  • Running a Full Network List Scan

  • Have a Back-Off Strategy

Please see Implementing Connectivity Recovery Mode for more information.

Did this answer your question?