Environment
Subscription type: Free Trial
Question
Can I extend my free trial?
Can you reactivate my account after the free trial ends?
I need more time to test.
30 days is not enough.
The SIM shipment was delayed.
Answer
Generally, no. The free trial ends after 30 days.
The free trial can only be extended / reactivated if one of the following conditions is met:
there was a delay in shipping your SIM cards, or
Onomondo reported service interruptions that affected your trial period.
If the above applies to your case - reach out to [email protected].
If the above does not apply, but you need more time to test - reach out to [email protected] to discuss further testing opportunities.