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I cannot access my authenticator app anymore. Can I reset MFA on my account?
I cannot access my authenticator app anymore. Can I reset MFA on my account?

Ask the Owner of your organization account to contact Onomondo.

Jakub Kubinski avatar
Written by Jakub Kubinski
Updated over a week ago

Environment

Issue

  • I cannot access my authenticator app anymore. Can I reset MFA on my account?

  • I have lost access to the device with my 2FA authentication codes and I cannot log in.

  • Can you disable 2FA on my account?

Solution

Ask the Owner of your organization account to contact [email protected].

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