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What does the "network_whitelist" error in the Network Logs mean?

The network_whitelist error occurs when the SIM tries to access a network that is not included in the network list assigned to that SIM.

Written by Jonas Nielsen
Updated this week

Environment

  • Onomondo app:

    • Network Logs

    • Network Lists

Question

  • What does the network_whitelist error message mean?

  • Why do I get this message: not allowed to use data on network - reason: network_whitelist?

  • Why do I get this message: Not allowed to use GSM on network: MCC: XXX MNC: XX country: XX reason: network_whitelist

Answer

The network_whitelist error occurs when the SIM tries to access a network that is not included in the network list assigned to that SIM.


Cause

Onomondo works with network lists. A network list is a selection of networks you wish your devices to have access to.
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If you want to learn more about Network Lists, see this article.

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