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API times out during GET Retrieve All Usage request

Use GET Retrieve Usage of specific SIM instead or download CSV usage report from the Onomondo app.

Jakub Kubinski avatar
Written by Jakub Kubinski
Updated this week

Environment

Issue

  • API times out during GET Retrieve All Usage request

  • API /usage endpoint times out when fetching monthly usage records

  • API /usage endpoint times out when fetching yearly usage records

Solution

Use GET Retrieve Usage of specific SIM query instead. Run it through a list of all SIMs.

The above can be done either in Postman or using a custom script.

Workaround

Fetch "Individual SIM Breakdown" CSV report from the Usage tab in the Onomondo app.

Cause

The /usage endpoint may time out when you try to fetch large volumes of data at once. We are working on improving the performance of our database.
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