Environment
Cellular technology: applicable to all
Onomondo Core Network
Onomondo app: Signaling Logs
Question
What is a
Purge Request
in cellular signaling?What is a
Purge Request
and why does it occur?Why does a
Purge Request
sometimes happen right after the last data session ends?
Answer
A Purge Request
is typically sent by the Radio Access Network (RAN) when a device becomes inactive for an extended period of time and stops communicating with the local network.
Typically, it occurs after 12-48 hours of inactivity.
If the "Purge" occurs immediately after the last data session - it can be an issue that requires further troubleshooting.
Cause
Purging subscriber information from the RAN's memory is part of normal cellular behavior and helps the RAN manage resources.
There is no reason to maintain subscriber information if the subscriber has left the network.
However, sometimes the RAN may send a "Purge" request unexpectedly. Unexpected or premature Purge Requests
may be triggered by:
Device firmware misconfigurations, such as short inactivity timers or initiating attach procedures on
CREG
instead ofCEREG
orCGREG
.Device-specific handling errors, such as failing to resolve DNS, which prevents data sessions from initiating properly.
The network actively terminating the connection for the sake of resource management and load balancing.