General questions
Learn more about the functionality of the Onomondo app & API
By Jason and 3 others4 authors8 articles
Can I set the Onomondo app to show local time?No. The app and API show UTC timestamps.
How do I turn on dark mode / light mode in the Onomondo app?Simply toggle between the modes in your user settings.
Which ISO certifications do you hold?Onomondo holds the ISO 27001:2022 certification
Can a scheduled maintenance be rescheduled?No. Once a maintenance window has been confirmed and communicated, it cannot be rescheduled.
When is a SIM considered "online"?Check for "Attached data connection..." events in the Network Logs.
Are connection speeds slower and latency higher with an Onomondo SIM?Traffic from a device using an Onomondo SIM has to pass through the Onomondo Core Network to reach the Internet. Using a local SIM can pose a slight performance advantage,…
What's the difference between NAT timeout and PDP/PDN session timeout?Once the device attaches a data connection on the network, periods of inactivity are subject to two different timeouts.
What is the max data throughput for an Onomondo SIM?Onomondo SIMs are capped at 25 Mbps for data throughput, with a small amount of burst above the cap.