General questions
Learn more about the functionality of the Onomondo app & API
By Jason and 3 others4 authors8 articles
- Can I set the Onomondo app to show local time?No. The app and API show UTC timestamps.
- How do I turn on dark mode / light mode in the Onomondo app?Simply toggle between the modes in your user settings.
- Which ISO certifications do you hold?Onomondo holds the ISO 27001:2022 certification
- Can a scheduled maintenance be rescheduled?No. Once a maintenance window has been confirmed and communicated, it cannot be rescheduled.
- When is a SIM considered "online"?Check for "Attached data connection..." events in the Network Logs.
- Are connection speeds slower and latency higher with an Onomondo SIM?Traffic from a device using an Onomondo SIM has to pass through the Onomondo Core Network to reach the Internet. Using a local SIM can pose a slight performance advantage,…
- What's the difference between NAT timeout and PDP/PDN session timeout?Once the device attaches a data connection on the network, periods of inactivity are subject to two different timeouts.
- What is the max data throughput for an Onomondo SIM?Onomondo SIMs are capped at 25 Mbps for data throughput, with a small amount of burst above the cap.