To prevent packet loss between device and server, make sure to set the correct MTU.
MTU size represents the maximum bytes of a single packet being sent on a network.
With Onomondo it is 1360.
During session creation our packet gateway does provide this information to the device. However, if you need to set it manually, set it to 1360.
Normally MTU is 1500.
The difference is a result of additional header information required to route packets from the local infrastructure to our Core.
By setting the MTU as 1500 the additional header information results that the packet is dropped and can cause issues in the packet layer.