Environment
Device: applicable to all
Onomondo app: Cell tower information
Question
Can Onomondo provide the current location of a stolen device?
My device has been stolen, can I get its current location?
Can you track a stolen device through the platform?
Answer
Onomondo cannot provide the real-time or precise location of a device.
We can only report the approximate location of the last cell tower the device connected to.
If the device is still online and moving, the last known cell tower location may update as it connects to new towers.
If the device is offline, no location or activity can be tracked.
Cause
Onomondo does not have GPS-level tracking capabilities. The platform relies on network-based location data, specifically the cell towers the SIM attaches to. These towers provide only approximate location information, and only while the device is active and transmitting data through the mobile network.
Tip: We suggest implementing Location Update Webhooks to receive automatic notifications whenever a device changes location.