Tags & Usage
Does the SIM card store the FLPMN list if the network has not been whitelisted?Networks excluded from the whitelist are added to FPLMN only when the module attempts to connect to them.
How can I disable the FPLMN function?FPLMN cannot be disabled. Consider upgrading your device firmware to avoid issues.
I cannot edit tagged SIM cardsYou have to enable "write access" on the Tag first. If this is disabled, Member level users will not be able to edit SIMs.
Is it possible to create eSIM for iPhone using the Onomondo platform?No, you cannot create SIM profiles on the Onomondo platform yourself.
What are "Active SIMs" on the dashboard?"Active SIMs" indicator refers to SIMs that have been activated last month.
How can I see the network signal strength for a SIM card?Onomondo has no information about signal strength received by the device.
Is country X on my network list?Go to the Network Lists in the Onomondo App and click the "edit" button to view / add / remove networks from the list.
Toggling cellular technologies on a SIMYou can change which technologies (2G/3G/4G) the network will allow the device to connect to.
Can I disable NB-IoT on a SIM?
Why can I not see historical SIM data in the Onomondo app?Usage records, Network Logs, and Signaling Logs are stored for no longer than 90 days.
Can I track to location of my SIM over time?We do not store this information, but it can be done via Location Update webhooks
My device is connecting on 4G, but I want it to use 2G only.Toggle enabled technologies on the individual SIM page.