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How do I update billing information and payment method?

Use the account management link on the last invoice page to update your billing info.

Written by Jakub Kubinski

Environment

  • Stripe

Question

  • How do I update billing information and payment method?

  • Is it possible to change the name on the invoices?

  • Where can I change the name on my invoices?

  • How can I change my payment method?

Answer

Use the account management link included in the invoice PDF. In one place, you are able to update:

  • Your company name

  • Your billing address

  • The payment method

Steps:

  1. Open the invoice (PDF).

  2. Go to the last page.

  3. Find the line:
    ​Need to update your billing info or payment method? Click here to manage your account and view invoice history.

  4. Open the link.

  5. Enter the billing email address that is assigned to your account. We will send a link directly to your Stripe customer portal.

  6. Update your billing information and save your changes.

If you encounter an error while accessing the link:
Contact the Onomondo Billing Team by sending an email to [email protected]

Note: Any updates to your billing information will only apply to future invoices. Previously issued invoices will not be affected.

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