đĄ If you have been deactivating and reactivating SIMs to trigger a network-initiated connection reset, you can now use this dedicated feature instead and avoid unnecessary risks.
Environment
Onomondo app: SIMs
Question
How to reset connection from the Onomondo app?
Can I trigger a network detach and re-attach from the network side?
Can I force my device to restart the connection if its failing to connect or idle?
What can I do when a device is stuck or not passing traffic?
Answer
Log in to the Onomondo app.
Go to SIMs.
Find your SIM and open the individual SIM page.
Click on "Reset connection" in the top left corner, next to the SIM ID.
If successful, you will see:
Reset connection requestedin the Network Logs.invoke cancelLocationsent from Onomondo to the local RAN (Radio Access Network) in the Signaling Logs.
What follows next is largely up to your device modem, not the SIM.
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Limitations
A requested connection reset is not a guarantee that the device will automatically attempt a reconnection or wake up (if idle).
A connection reset cannot be applied to SIMs in bulk.
This feature is only available in the Onomondo app. No API support.
Cause
A connection reset is a network-side trigger, where Onomondo send the local operator a cancel location notification and asks the operator to clear the subscriber information from their records. This triggers a full network registration the next time the device tries to attach. If it tries to attach.
The connection logic and reattach behavior is controlled by your device modem / cellular module, not the SIM. The fact that the subscriber credentials have been cleared does not mean that the device will automatically attempt a reconnection.
What it means, however, is that the next time the device tries to attach, it is starting with a "clear record". This can be very helpful in some situations, e.g. where the device was stuck in a bad state or failed to pass traffic despite an open data session.