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How to ping a SIM from the Onomondo app

Ping a SIM in the app to check whether your device is reachable and responsive.

Written by Jakub Kubinski

Environment

Question

  • How to ping a SIM from the Onomondo app?

  • Can I ping my device remotely to test reachability?

  • How to verify whether an online device can send and receive data over the Internet?

Answer

Ping a SIM in the app to check whether a device is reachable and responsive.

  1. Log in to the Onomondo app.

  2. Go to SIMs.

  3. Open the individual SIM page and go to the Traffic Monitor tab.

  4. Press the "Ping" button.

  5. Check the result in the Traffic Monitor.

What happens next?

First, you will see whether your ping request was successful, queued or failed.


If the connection is healthy, you will see a ping sent to your SIM's IP address and a return response sent back.

If the device is unreachable, misconfigured, or its local firewall blocks the ping, you will see "Device did not respond to the ping".

Cause

Pinging an online device is a basic reachability test. It can tell you whether you are looking at a connectivity issue or a data transfer issue.

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