Getting started
Bring your first SIMs online.
By Jakub and 5 others6 authors50 articles
Setting up a SIM
Get your first SIM online.
- How do I set up a SIM?Set the APN to: onomondo and test your connection.
- How does SIM configuration interact with device connection logic?SIM settings and device firmware work together to determine connection behavior and performance.
- How to set the APN on a cellular radio module?Use the AT+CGDCONT command or type the APN directly into your device's software interface.
- What's the best way to identify Onomondo SIMs?Use the ICCID prefix: 894573.
- What is the correct APN?The correct APN is: onomondo.
- Is it possible to set a custom APN?No, the APN always has to be set to: onomondo.
- Can I leave the APN blank?Yes you can, but your device might not be able to access the Internet. Set the APN to: onomondo to avoid issues.
- Where do I find the PIN / PUK code for my SIM?Our SIMs do not require PIN / PUK codes.
- Setting APN on a U-Blox modem
- Where to find SIM ID?SIM ID is the 9-digit number that can be found in the back of the SIM card.
- What SIM cards do you support?We offer SIM cards in all standard form factors and 100% software-based
- How to set the APN on a mobile phone?Go to your phone's network settings and insert the APN name manually.
- What is the SIM ID?The SIM ID is a 9-digit number contained within the ICCID (Integrated Circuit Card Identification) number.
- Is it possible to set the APN via SMS?Yes, but only if the device supports SMS commands.
- Which MCC-MNC should I set my device to?The APN should be the only required setting. Leave MCC / MNC properties blank or set to default.
- SIM is not detected by the radio module
Basic connectivity tests
Test before you deploy.
- How to test connectivity with AT commandsBy using the AT command sequence, you can establish a data connection to Onomondo to test modem connectivity.
- How to ping your modem using AT commandsAfter network attachment, you can check the data connection by performing a ping with your modem. This is an effective way to debug issues.
- Which application protocols are allowed by Onomondo?Onomondo network puts no restrictions on the protocols you use.
- What is the NAT timeout on the Onomondo network?Default NAT timeout is set to 15 minutes (900 s).
SIM management guides
Control your SIM properties and resources.
- How do I set up Tags?Tags allow you to group SIMs, users, connectors and network lists into sub-groups within your organization to customize control and views.
- How to update multiple SIMs at onceYou can update SIM properties in bulk in the Onomondo app or via a PATCH request sent to the Onomondo API.
- How can I bulk add SIMs to a Tag?Once you have created a Tag, it's simple to bulk add it to a group of SIMs using the SIMs tab on the Platform or the API
- How do I set Data Limits and Usage Alerts?These features allow you to keep tabs on individual SIM's usage and prevent excessive data consumption.
- Is there a bulk SIM search function in the Onomondo app?No, but you can search for SIM information in bulk via the API.
- Is there an option to look up a SIM number based on IMEI of the device?Yes, you can search SIMs by device IMEI in the Onomondo app.
- What does the IMEI lock do?IMEI lock allows you to permanently pair the SIM with a single device.
- How to extract a list of all of my SIMs from the app?Retrieve All SIMs via the Onomondo API and convert the JSON output into a CSV file.
- How to update data limit on a SIM?Update data limits in the Onomondo app or use the API.
- How to set up a cost alert on a SIM?Edit the SIM and set up a webhook to get notified when the threshold has been reached.
- Can I pull a report for all online SIMs?Send GET Filter SIMs query via the Onomondo API.
- Is it possible to pool the data for all my SIMs?No. Data limits are set on a SIM level and cannot be pooled across all SIMs.
- Does Onomondo allow routing between SIMs?No, Onomondo does not allow routing between SIMs.
- How can I retrieve SIM activation status for a list of SIMs?With the exact SIM IDs, you can cycle through the GET SIM information to see activated status of each SIM.
- How can I enable LTE-M and NB-IoT on a SIM?Onomondo SIMs support all cellular technologies by default. 4G includes LTE-M and NB-IoT.
- Why does roaming need to be enabled in a single country?Onomondo SIMs are always roaming, even in one country; roaming must be active.
- What is the difference between data limits, usage alerts and cost alerts?Each of these events corresponds to a different scenario, and each of these are designed to help you with both data management as well as cost management.
- How to reactivate a SIM?Toggle the SIM in the Onomondo app.
- How to edit columns in the SIMs tabYou can select, deselect, and reorder displayed SIM properties to get a better overview of your fleet.
Onomondo Core Network
Things you should know about our network setup.
- What IPs are the outgoing data from SIMs?The most up to date IP ranges for SIMs can be found on the Onomondo Documentation page.
- How long are data sessions kept open on the Onomondo network?Onomondo keeps sessions open for 48 hours. The operator, however, can set a different timeout.
- How is Onomondo's DNS IP retrieved by the module?The Packet Data Network Gateway (PGW) assigns DNS server IPs during tunnel creation and sends them to your device via signaling messages.
- Does Onomondo support VoLTE?No, Onomondo does not support VoLTE.
- Does the SIM card / network blacklist some IPs?No, Onomondo SIM cards and network don't blacklist specific IPs.
- Does Onomondo network support Mobile Terminated (MT) traffic?In a sense - yes. However, there are some NAT timeout restrictions to consider.
- Does Onomondo support 5G?Onomondo supports 5G NSA, but not standalone 5G.
- Does Onomondo have a PPP (Point-to-Point Protocol) server configured?No. We don't have a PPP server configured.
- Do Onomondo SIMs support Non-IP-Data-Delivery (NIDD)?No, NNID is not supported.
- Can I make a call using Onomondo SIMs?Our IoT SIMs do not having cellular calling functionality, but you can use VoIP services to make calls over the Internet.
- Which frequency bands are supported by the network?This varies from operator to operator. Check operator's website to retrieve specific information on supported bands.