Getting started
Bring your first SIMs online.
Setting up a SIM
Get your first SIM online.
How do I set up a SIM?Set the APN to: onomondo and test your connection.
How to set the APN?Use the AT+CGDCONT command or type the APN directly into your device interface.
What is the correct APN?The correct APN is: onomondo.
Is it possible to set a custom APN?No, the APN always has to be set to: onomondo.
Can I leave the APN blank?Yes you can, but your device might not be able to access the Internet. Set the APN to: onomondo to avoid issues.
Where do I find the PIN / PUK code for my SIM?Our SIMs do not require PIN / PUK codes.
Setting APN on a U-Blox modem
What's the best way to identify Onomondo SIMs?Use the ICCID prefix: 894573.
Where to find SIM ID?SIM ID is the 9-digit number that can be found in the back of the SIM card.
Basic connectivity tests
Test before you deploy.
How to test connectivity with AT commandsBy using the AT command sequence, you can establish a data connection to Onomondo to test modem connectivity.
How to ping your modem using AT commandsAfter network attachment, you can check the data connection by performing a ping with your modem. This is an effective way to debug issues.
Which application protocols are allowed by Onomondo?Onomondo network puts no restrictions on the protocols you use.
What is the NAT timeout on the Onomondo network?Default NAT timeout is set to 15 minutes (900 s).
SIM management guides
Control your SIM properties and resources.
How do I set up Tags?Tags allow you to group SIMs, users, connectors and network lists into sub-groups within your organization to customize control and views.
How to update multiple SIMs at onceYou can update SIM properties by sending a PATCH request via the Onomondo API.
How can I bulk add SIMs to a Tag?Once you have created a Tag, it's simple to bulk add it to a group of SIMs using the SIMs tab on the Platform or the API
How do I set Usage Alerts?Usage alerts allow you to keep tabs on individual SIM's usage.
Is there a bulk SIM search function in the Onomondo app?No, but you can search for SIM information in bulk via the API.
Is there an option to look up a SIM number based on IMEI of the device?Yes, you can search SIMs by device IMEI in the Onomondo app.
What does the IMEI lock do?IMEI lock allows you to permanently pair the SIM with a single device.
How to extract a list of all of my SIMs from the app?Retrieve All SIMs via the Onomondo API and convert the JSON output into a CSV file.
How to update data limit on a SIM?Update data limits in the Onomondo app or use the API.
Onomondo Core Network
Things you should know about our network setup.
What IPs are the outgoing data from SIMs?The most up to date IP ranges for SIMs can be found on the Onomondo Documentation page.
How long are data sessions kept open on the Onomondo network?Onomondo keeps sessions open for 48 hours. The operator, however, can set a different timeout.
How is Onomondo's DNS IP retrieved by the module?The Packet Data Network Gateway (PGW) assigns DNS server IPs during tunnel creation and sends them to your device via signaling messages.
Does Onomondo support VoLTE?No, Onomondo does not support VoLTE
Does the SIM card / network blacklist some IPs?No, Onomondo SIM cards and network don't blacklist specific IPs.
Does Onomondo network support Mobile Terminated (MT) traffic?In a sense - yes. However, there are some NAT timeout restrictions to consider.