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Getting started

Bring your first SIMs online.

Setting up a SIM

Get your first SIM online.

How do I set up a SIM?Set the APN to: onomondo and test your connection.
How does SIM configuration interact with device connection logic?SIM settings and device firmware work together to determine connection behavior and performance.
How to set the APN on a cellular radio module?Use the AT+CGDCONT command or type the APN directly into your device's software interface.
What's the best way to identify Onomondo SIMs?Use the ICCID prefix: 894573.
What is the correct APN?The correct APN is: onomondo.
Is it possible to set a custom APN?No, the APN always has to be set to: onomondo.
Can I leave the APN blank?Yes you can, but your device might not be able to access the Internet. Set the APN to: onomondo to avoid issues.
Where do I find the PIN / PUK code for my SIM?Our SIMs do not require PIN / PUK codes.
Setting APN on a U-Blox modem
Where to find SIM ID?SIM ID is the 9-digit number that can be found in the back of the SIM card.
What SIM cards do you support?We offer SIM cards in all standard form factors and 100% software-based
How to set the APN on a mobile phone?Go to your phone's network settings and insert the APN name manually.
What is the SIM ID?The SIM ID is a 9-digit number contained within the ICCID (Integrated Circuit Card Identification) number.
Is it possible to set the APN via SMS?Yes, but only if the device supports SMS commands.
Which MCC-MNC should I set my device to?The APN should be the only required setting. Leave MCC / MNC properties blank or set to default.
SIM management guides

Control your SIM properties and resources.

How do I set up Tags?Tags allow you to group SIMs, users, connectors and network lists into sub-groups within your organization to customize control and views.
How to update multiple SIMs at onceYou can update SIM properties by sending a PATCH request via the Onomondo API.
How can I bulk add SIMs to a Tag?Once you have created a Tag, it's simple to bulk add it to a group of SIMs using the SIMs tab on the Platform or the API
How do I set Data Limits and Usage Alerts?These features allow you to keep tabs on individual SIM's usage and prevent excessive data consumption.
Is there a bulk SIM search function in the Onomondo app?No, but you can search for SIM information in bulk via the API.
Is there an option to look up a SIM number based on IMEI of the device?Yes, you can search SIMs by device IMEI in the Onomondo app.
What does the IMEI lock do?IMEI lock allows you to permanently pair the SIM with a single device.
How to extract a list of all of my SIMs from the app?Retrieve All SIMs via the Onomondo API and convert the JSON output into a CSV file.
How to update data limit on a SIM?Update data limits in the Onomondo app or use the API.
How to set up a cost alert on a SIM?Edit the SIM and set up a webhook to get notified when the threshold has been reached.
Can I pull a report for all online SIMs?Send GET Filter SIMs query via the Onomondo API.
Is it possible to pool the data for all my SIMs?No. Data limits are set on a SIM level and cannot be pooled across all SIMs.
Does Onomondo allow routing between SIMs?No, Onomondo does not allow routing between SIMs.
How can I retrieve SIM activation status for a list of SIMs?With the exact SIM IDs, you can cycle through the GET SIM information to see activated status of each SIM.
How can I enable LTE-M and NB-IoT on a SIM?Onomondo SIMs support all cellular technologies by default. 4G includes LTE-M and NB-IoT.
Why does roaming need to be enabled in a single country?Onomondo SIMs are always roaming, even in one country; roaming must be active.
What is the difference between data limits, usage alerts and cost alerts?Each of these events corresponds to a different scenario, and each of these are designed to help you with both data management as well as cost management.
How to reactivate a SIM?Toggle the SIM in the Onomondo app.