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Have you sent the SIM cards already?

You will receive a tracking link as soon as the SIMs are dispatched. Processing orders can take up to 3 business days.

Jakub Kubinski avatar
Written by Jakub Kubinski
Updated over a month ago

Environment

  • Subscription type: applicable to all

  • SIM type:

    • Plastic SIM cards

    • MFF2 chips

Question

  • Have you sent the SIM cards already?

  • I submitted a SIM order. Are my SIM cards on the way?

Answer

  • You will receive a tracking link as soon as the SIMs are dispatched from our office.

  • Processing orders can take up to 3 business days.

Cause

Possible reasons for processing delays include:

  • Your order is currently under internal review.

  • Your shipping address is pending confirmation.

If you haven’t received a tracking number within 3 business days, please contact [email protected].

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