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How to utilize updated troubleshooting tools in the Onomondo app

This article details updates made to Network Logs, Signaling Logs and Traffic Monitor in November 2026.

Written by Jakub Kubinski

Environment

  • Onomondo app:

    • individual SIM page

    • Network Logs

    • Signaling Logs

    • Traffic Monitor

Question

  • How to utilize updated troubleshooting tools in the Onomondo app?

  • How can resetting the connection and pinging your device help me troubleshoot connectivity issues?

  • What can I do with Network Logs, Traffic Monitor and Signaling Logs?

  • Is resetting the connection

Answer

Onomondo provides you with Insight Tools to display what your device does on the network, and most importantly, help you troubleshoot issues. Each of these is available on the individual SIM page in the Onomondo app.


As of November 2026, you can:

  1. Use filters in Network Logs and Signaling Logs to identify network events and patterns with ease. Every event is displayed in real time.

  2. Use the "Reset connection" button to trigger a network-initiated reconnection when a device is stuck or not passing traffic. The trigger forces the device to drop its current session and re-attach to the network.

  3. Use the "Ping" button in the Traffic Monitor to check whether a device is reachable and responding, so you can tell whether the issue is on the device side or the network side.

Click on the links above to see detailed guides.

💡 Are you new to Onomondo Insight Tools? Learn the basics here:

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